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MindMaps will not save

Last post 02-05-2007, 6:14 by davidsmind. 4 replies.
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  •  11-19-2006, 23:07 52208

    MindMaps will not save

    I am not able to save or export any maps I create in any MM or PMM file format.

    PMM acts like it is saving but when I 'explore' and/or look in 'recent files' there is nothing there.

    I can export to a text file.

    All other functions I have tried seem to operate OK.

    I have a Jornada 720 Running Pocket Mindmap V. 1.3.2.484

    I have installed the xml upgrade as recommended named: msxmleng.cab

    I have tried installing Pocket MM with both the .exe file and the .cab version for my system.

    Any ideas?
    THX


    DavidsMind
  •  11-20-2006, 2:50 52213 in reply to 52208

    Re: MindMaps will not save

    Hello,

    is there a file named pmm_debug.txt in the root of your Handheld PC? If yes, can you please send it to support (at) pocketmindmap.com?

    Best Regards,

    Jutta Klebe
    JKRB Software
  •  12-09-2006, 23:35 53484 in reply to 52213

    Re: MindMaps will not save

    Hi!

    Thanks for the reply.

    I sent the debug file to support as requested but never heard back. The demo version is showing me that this is awesome software. If I can only get this to work (save files) then I will buy it. With no reply from support I am thinking I am glad I tried the demo first.

    Thanks,

    DavidsMind
  •  12-11-2006, 19:32 53597 in reply to 53484

    Re: MindMaps will not save

    Hello,

    sorry for the late reply.
    Where did you get the msxmleng.cab from? The correct URL is ftp://ftp.hp.com/pub/handheld_computers/software/msxmleng.cab.
    Can you please check, if there is a file named msxml.dll in the windows directory?
    If no, please reinstall the msxmleng.cab.

    Best Regards,

    Jutta Klebe
    JKRB Software
    Filed under: ,
  •  02-05-2007, 6:14 57287 in reply to 53597

    Re: MindMaps will not save

    That worked!

    I believe I installed the msxmleng.cab file properly but it loaded msxml.dll to a subfolder in the windows directory. Not sure why. After moving msxml.dll to the windows folder the software worked fine.

    I purchased the software two days ago.

    Thanks for your support.

    David


    DavidsMind
    Filed under: ,
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