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I believe I installed the msxmleng.cab file properly but it loaded msxml.dll to a subfolder in the windows directory. Not sure why. After moving msxml.dll to the windows folder the software worked fine.I purchased the software two days ago.
Thanks for your support.
sorry for the late reply.
Where did you get the msxmleng.cab from? The correct URL is ftp://ftp.hp.com/pub/handheld_computers/software/msxmleng.cab.
Can you please check, if there is a file named msxml.dll in the windows directory?
If no, please reinstall the msxmleng.cab.